Returns & Exchanges

At noo.ma, we want you to be completely satisfied with your purchase, which is why we offer a 100-day hassle-free return policy on all our designer furniture and accessories. If your new piece doesn't perfectly fit your space, you can return it in its original condition for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email or our online portal within 100 days of delivery to request a return authorization.

• 2.
  Pack the Item

  Carefully pack the product in its original packaging to ensure it remains protected during transit; items must be unassembled and in new condition.

• 3.
  Schedule a Pickup

  Once your request is approved, we will coordinate with our specialized couriers to schedule a convenient pickup time directly from your home.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned item at our warehouse, your refund will be processed to your original payment method within 14 days.